Όροι παροχής υπηρεσιών

Last updated: March 25, 2026

These Terms of Use govern access to and use of the KRAV BOCA online store, operated by USELESS PRIDE DISTRIBUTION (SIRET 95275579100011), 4 Rue de Kourou, 31240 L'Union – France.

By accessing the store and placing an order, you unconditionally accept these Terms.

1. Order confirmation

Each order is assigned a unique order number. You will receive two automatic emails:

  • An order confirmation email after payment is validated

  • A shipping confirmation email with your tracking number once your parcel is dispatched

These emails may go to your spam folder — please check it. Your order number is required for any customer service request.

2. Processing and shipping times

Orders are processed every business day, with a standard processing time of 48 to 72 business hours. For Print on Demand items, an additional production time of 3 to 7 business days may apply.

During peak periods or holidays, these times may be slightly extended. We will notify you by email in case of exceptional delays.

For full details on carriers, shipping zones and delivery times, please refer to our Shipping Policy.

3. Refunds and exchanges

Refund and exchange conditions are detailed in our Refund Policy, which forms an integral part of these Terms. In summary:

  • POD products (made to order) are non-refundable except in case of manufacturing defect or our error

  • Stock products benefit from the statutory 14-day right of withdrawal

  • Any defective product or error on our part will result in a reprint, refund, or store credit at the customer's choice

4. Delivery liability

We are responsible for the proper delivery of your order until it is actually received, in accordance with applicable consumer protection law.

In the event of a lost or damaged parcel, we will assist you and take responsibility for resolving the issue with the carrier. Please only report a parcel as lost after 14 calendar days from the dispatch date.

For full details on lost or damaged parcel procedures, please refer to our Shipping Policy.

5. Intellectual property

All content on the store (texts, images, designs, logos, product visuals) is protected by intellectual property rights. Any reproduction or exploitation without prior written authorisation is strictly prohibited.

The buyer acquires only the physical product and does not acquire any rights over the graphic or musical works featured on it.

6. Use of the store

Access to and use of the store is for personal, non-commercial use only. The following are prohibited:

  • Using automated means to access the store or extract data

  • Attempting to circumvent security measures

  • Posting false, misleading, or third-party rights-infringing content

7. Service availability

We do our best to keep the store accessible at all times. However, we cannot guarantee uninterrupted availability and accept no liability for temporary unavailability due to maintenance or technical incidents.

8. Contact

For any question or complaint, contact us by email at support@uselesspride.com with your order number. You can also call us at +33 7 50 72 29 40.

We are committed to responding as quickly as possible and within 5 business days at most.

9. Applicable law

These Terms are governed by French law. If a dispute cannot be resolved amicably, you may refer to the FEVAD mediator (www.mediateurfevad.fr) or bring the matter before the competent courts.